James (Jim) E. Douglas
Program Manager, TC Practice Management

Jim Douglas brings more than 30 years of technology experience in executive roles with firms that provide key application software for small- to medium-sized businesses. In this competitive and rapidly evolving industry, Jim brings a change agent's mind set which has allowed him to lead several successfully innovative business and technology turnarounds by improving internal operating efficiencies and margins.

While with a major financial services solutions provider, Jim led a turnaround that delivered a next generation product in ten months, following a $15M write-off of a failed four-year product initiative. He participated on merger and acquisition teams resulting in seven acquisitions totaling over $250M in annual revenue, 5,000 clients and 1,200 employees.

In other leadership roles, Jim participated in startup and IPO activities, provided ERP and Executive consulting services and led strategic initiatives that yielded improvements in customer service, brand awareness, profitability, and market share.


jdouglas@templetonco.com
Office: (561) 798-9988
 

Areas of Focus

  • Customer Service
  • Project Management
  • Merger & Acquisition
  • Software Development
  • Team / Leadership Development

Industry Experience

Education

  • Marquette University 

Professional and Civic Affiliations

  • APICS certified Fellow in Operations Management